Essential
£89
per managed user / month
For environments needing defined support, patching, and operational stability.
- Managed endpoint support
- Patch and monitoring baseline
- Core documentation ownership
- Monthly service summary
PRICING
Transparent, structured pricing
Structured environments are priced by responsibility - not incidents - so leadership can plan with clarity.
- No opaque per-incident billing.
- Defined scope tied to service depth and standards.
- Service level reflects operational maturity.
PRICING PHILOSOPHY
Structured environments priced by responsibility - not incidents
- Reactive support rewards noise; structured delivery rewards control.
- Pricing aligns with operating depth, security posture, and accountability.
- Clear boundaries avoid hidden effort and surprise costs.
PRINCIPLE
No seat pricing for tickets.
No incentives for uncontrolled environments.
Most organisations start with Business and expand based on security and governance requirements.
Choose the depth of operational control
All service levels run through a defined operating model.
Most organisations choose this
Business
£119
per managed user / month
For organisations requiring deeper security and governance controls.
- Everything in Essential
- Enhanced Microsoft 365 security baseline
- Identity and access control review
- Quarterly structured service review
Enterprise
£149
per managed user / month
For complex environments requiring broad control and senior oversight.
- Everything in Business
- Advanced governance cadence
- Extended recovery and continuity planning
- Senior-level strategic oversight
No long-term lock-ins. Clear scope. Structured delivery.
Service level defines depth. Environment defines scope.
Scope is built around your actual environment and operating requirements. Service level reflects depth of control and accountability.
- User count and endpoint profile.
- Microsoft 365 and identity complexity.
- Security baseline and compliance needs.
- Backup, recovery, and continuity posture.
- Operational maturity and governance cadence.
Frequently asked questions
Yes. Structured management is delivered on defined terms to support onboarding, baseline work, and consistent outcomes.